Contact Information for Grievance Redressal

If you need to escalate a concern or file a formal grievance, you may contact the designated officer at the details provided below. Ensuring clear communication is vital for the swift resolution of any issues.

Designated Grievance Officer

Makarand Bandkar

Correspondence Address

B/32, Sai Deepak Apartment, Deepak Nagar, Kalyan East, Mumbai, Thane, Kalyan – 421306, Maharashtra, India.

Digital Communication Channels

• Email: INFO@SWARGBNDHAN.COM

  • Tip: When emailing, please include a clear subject line and attach any relevant documentation or screenshots to help expedite your request.

• WhatsApp Support:

  • Primary: +91 9967788789

  • Secondary: +91 7021581840

Best Practices for Submitting a Grievance

To ensure your inquiry is processed effectively, consider the following steps when drafting your communication:

1. Clear Documentation: Detail the timeline of events, including relevant dates, order numbers, transaction IDs, or previous communication threads.

2. State the Desired Resolution: Clearly outline what outcome you are seeking—whether it is a refund, a service clarification, or a technical fix.

3. Keep Records: Always retain copies of your emails or screenshots of WhatsApp conversations for your personal records.

4. Professional Tone: Maintaining a concise and professional tone helps the grievance officer focus on the factual aspects of the complaint, leading to faster resolution times.